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A pioneering global retailer and technology company used BAD’s employee experience platform, XP, to boost employee engagement, enhance retention and dramatically improve user experience. By creating a centralised space for all onboarding and career development content, users could easily access the information they needed and clearly see relevant career progression opportunities, leading to improved talent attraction and retention.
UK HQ, global reach
Technology
18,000
Our client is a leading online retailer and technology company known for its pioneering automation and delivery systems. Shaping the future of e-commerce and logistics for the retail industry, our client provides a range of technology, robotics and AI driven logistics solutions to partners globally.
As our client continued to rapidly grow and transform,they had identified gaps in their current onboarding and career developmentprocesses, that were impacting talent retention.
To continue their mission and reach new heights, attracting, developing and retaining the right people is crucial. Our client needed to understand the motivations and behaviours that underpin employee engagement and find a solution that connected them to the business and made them want to continue growing with them.
Digging into the challenge uncovered several missed engagement opportunities. Their onboarding process had become disjointed, with key elements spread across multiple platforms and systems, making it confusing for new hires to navigate efficiently. Existing employees were also struggling to find information about career development opportunities, mistakenly thinking that opportunities for progression within the business were unavailable.
A pioneering global retailer and technology company used BAD’s employee experience platform, XP, to boost employee engagement, enhance retention and dramatically improve user experience. By creating a centralised space for all onboarding and career development content, users could easily access the information they needed and clearly see relevant career progression opportunities, leading to improved talent attraction and retention.
To continue their mission and reach new heights, attracting, developing and retaining the right people is crucial. Our client needed to understand the motivations and behaviours that underpin employee engagement and find a solution that connected them to the business and made them want to continue growing with them.
Through providing a much simpler, more personalised user journey, where people can access the information they need in one place, our client has been able to successfully engage employees and better support them in their career development.
